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Kartik Bhatnagar has 15+ years of rich and diverse experience across various matrix and Global Organizations with core competence in Knowledge Management - Strategy, Implementation and Global adoption.He currently Heads Knowledge Management at bank muscat, the flagship financial institution of the Sultanate of Oman. At bank muscat, he is thechief advisor to the Bank on all matters related to KM, defining and delivering implementation and operation of a viable, sustainable and value-adding KM Framework as required to successfully transform the bank into a learning organization.

Prior to moving to Oman, Kartik was instrumental in establishing the Global Knowledge Center of Excellence, the single largest co-located Knowledge Management team for KPMG Global leading a team of 100+ knowledge professionals and a similar Global Knowledge team at EY Global Business Services.

In his previous roles, he has successfully initiated and implemented various KM programs at Accenture GMR DIAL, and HCL. He has also authored and co-authored books on IT security such as Windows 2000 Security, Cisco Security and Public Key Infrastructure - Implementation and Design.

Kartik currently lives in Muscat, Oman with his family and enjoys going for fishing trips and camping during his leisure time.


Dr Daisy Selematsela is the Executive Director, Knowledge Management Corporate at the National Research Foundation (NRF). Prior to the NRF, she was Senior Director, Client Development at the Department of Library Services: University of South Africa (UNISA). At UNISA, she served on several portfolios including the Skills Development Facilitator (SDF) within the Department of Organisational Development and as the Deputy Chairperson of the UNISA Institutional Forum and contributed towards the UNISA 2015 VISION Transformation Agenda.

She serves as mentor and external examiner for undergraduate and postgraduate students in Library and Information Science at UNISA and the University of Johannesburg.

Daisy has co-ordinated workshops, chaired conference sessions and made numerous local and international presentations on areas of her research interest, including Information Literacy; Data Management; Digitisation and Preservation; Records and Document Management; Information and Knowledge Management; and Leadership, Transformation and Change Management. She has also published articles in a number of popular and accredited journals; a book chapter; and several contributions to UNESCO and WHO reports.

Daisy serves on a number scientific bodies and served an editorial board member of the CODATA Data Science Journal and editorial board member of Global Change Research Data Publishing and Repository. and a reviewer of several programs. She was appointed by South African government cabinet to the Board of the National Library of South Africa (1 st term 2012 – September 2015 and 2 nd term Oct 2015 - 2017); and on Council for Library and Information Services (NCLIS) (term 1 Jan 2015 – 31 December 2017). Executive Board member of Confederation of Open Access Repositories (COAR) (April 2015 – April 2017); Board member of Information Training and Outreach Centre for Africa (ITOCA). Member of establishing South African Bureau of Standards Knowledge Management Technical Committee - SABS TC 170 - Stakeholder Engagement 2015-.

She holds the following degrees - a doctorate in Information Science (D Litt et Phil) from the University of Johannesburg; a Master's of Information Science (M. Inf.); an Honours Degree in Information Science; a Postgraduate Diploma in Information Science; and a Bachelor of Arts degree (Social Science) from the University of Limpopo. In addition, she holds a Fellowship of the Higher Education Resource Service for Women in Higher Education (HERS) South Africa and Bryn Mawr College in Philadelphia, USA. She was one of the three finalists in the UNISA Women of the Year Awards in 2006.


Bill Kaplanis an independent knowledge management consultant and the Founder of Working KnowledgeCSP, a knowledge management consulting company serving clients in the public, private, and international sectors.

Mr. Kaplan is one of the original thought leaders, practitioners, and consultants applying knowledge management in the private and government sectors. A 17 year KM practitioner, he is published on many articles on knowledge management and federal acquisition.

Mr. Kaplan is a published author and speaker. Selected publications can be viewed at . Mr. Kaplan has spoken both nationally (US) and internationally at conferences including KM World 2015 (US), KM Australia (2013, 2015) KM Singapore (2015), and KM Asia (2015).

Mr. Kaplan earned a professional degree in Engineering Management (Knowledge Management focus) from The George Washington University, an MBA from Southern Illinois University at Edwardsville, and a BS in Business and Economics from Lehigh University. In addition, Mr. Kaplan is a graduate of the Defense Systems Management College (DSMC) and the National Defense University, Dwight D. Eisenhower School for National Security and Resource Strategy (formerly Industrial College of the Armed Forces).


As National Director of Knowledge Management, Ginevra develops the firm's knowledge management strategy and initiatives and leads the KM Lawyers, Business Intelligence, Library and Intranet teams. She designs new projects and practice tools to leverage and build the firm's knowledge base, supervises and enhances established knowledge management programs and databases, and works with the firm's practice groups and administrative departments to enhance their business processes, matter management, and overall efficiency and effectiveness. Her role also includes helping the firm develop and maintain standards, advance and assure quality, and evaluate and integrate new practice support technology.

Ginevra has worked in law firm knowledge management since 1999 and directed knowledge management at another major Toronto law firm before joining Dentons. She practised law for nearly ten years as a litigator, primarily in Philadelphia, before moving to Canada in 1994 and taught Civil Trial Advocacy at the Temple University School of Law in Philadelphia. She has also worked as a law instructor in Canada and English teacher in Greece.

Ginevra is a member of the firm's Pro Bono, Diversity, Privacy, and United Way committees.

  • "2020 Vision: The Genesis of Lawyers", Peer to Peer: The Quarterly Magazine of Ilta, August 2015
  • "When Firms Combine: A KM Perspective on Law Firm Mergers", International Legal Technology Association, July 2014
  • "Jump Start New Associates with KM Boot Camp", Peer to Peer, December 2012
  • Introduction to Law in Canada, "Business Organizations" and "Debtors' Rights and Creditors' Remedies" chapters (Toronto: Captus Press, 2007)
  • "Product Review: Interwoven's New Business Intake and Conflict's Manager", Law Practice Magazine, May 2006
  • The Personal Health Information Protection Act: Implementing Best Privacy Practices (Toronto: LexisNexis Butterworths, 2005)
  • "Conflicts of Interest: Jurisdictional Comparisons in the Law and Regulation for the Financial Services, Auditing and Legal Professions", Canada chapter (London: The European Lawyer, 2005)
  • "Building the Case for Knowledge Management", Law Practice Magazine, February 2004

  • Activities and Affiliations
  • International Legal Technology Association (ILTA) Knowledge Management Peer Group Steering Committee Member
  • Canadian Bar Association Law Practice Management Section, Chair
  • Ontario Bar Association Law Practice Management Section, Secretary
  • Toronto Knowledge Management Group

  •      Community Involvement and Pro Bono
         Ginevra has volunteered as a mentor with both the LAWS Mentorship Program and Toronto Region Immigrant Employment Council (TRIEC) and taught negotiation skills as a Leave for Change volunteer in Vietnam. She has also participated in Dentons' playground replacement project for the Toronto Housing Corporation (THC), taught a diversity workshop in the Toronto public schools through Junior Achievement (JA), and worked with Pro Bono Law Ontario and the Out of the Cold Legal Services Program

         Ginevra speaks frequently on law firm knowledge management and legal writing in both the U.S. and Canada at conferences and continuing legal education programs.

  • Temple University School of Law (Pennsylvania, 1984, JD (cum laude)
  • Franklin and Marshall (Pennsylvania), B.A. (Government), (Pi Gamma Mu, International Honour Society inSocial Sciences), 1981

  • Admissions and qualifications
  • Ontario, 1998
  • Pennsylvania, 1984

  • Languages
  • English

    With more than 25 years experience in professional and corporate education, Dr Helen Paige is an expert connector of 'people, places and ideas'. Helen consults Australia-wide and internationally in the areas of applied knowledge management, team building, leadership, innovation and change management, Helen is an inspiring professional and a sought- after national and international presenter.

    She also frequently facilitates World Knowledge Cafes with a focus on solving organisational difficulties and problems, internationally, nationally and locally. She was instrumental in setting up the Adelaide KM Group, one of the longest serving groups of its kind in Australia. As well she has had a long association with David Gurteen and has worked with him in both the UK and Sydney. She has lectured and advised on KM, as well as presented at conferences, in the USA (NYC and San Francisco) Amsterdam, England, Bangkok, Japan, Sri Lanka, and France, facilitated a World Knowledge Café for an international aid organisation in Manila, and at the International Conference on Intellectual Capital and Knowledge Management conferences in Portugal, and as a keynote presenter in Cyprus.

    Helen is recognised as a leader in the field of creative application of knowledge management and strategic business management, with a specific focus on critical individual and organisational behaviour change. As the Founder and Director of The Paige Group ( which incorporates her three start-up businesses Advance Knowledge Networks, Fun.Food.Focus (now sold)and Timemaker, Helen chairs and facilitates at national and international forums on the critical benefit of managing knowledge and creating knowledge pathways within organisations. She is author of her e-zine Ideation, which is has been distributed locally, nationally and internationally.

    Helen is a skilled business mentor and coach and is experienced in chairing and facilitation within the public and private sectors. She is an internationally published author and has been a regular contributor to the Career One pages of 'The Advertiser' newspaper on business strategy, as well as for the The Australian on Executive Coaching.

    Helen is also an active and experienced Board Chair and Director. She has served on a number of boards during her career as Chair, Deputy Chair and NED, covering a variety of areas including legal and commercial, education, knowledge management, international trade, public administration and governance, disability and indigenous affairs. In addition, her industry expertise, via advisory positions, covers public administration, research and development, agribusiness and food, regulation, training and education.

    Helen was selected in 2016 as a mentee in the Australian Institute of Company Directors (AICD 2015 Chair's Mentoring Program), which aims to introduce highly experienced and qualified women to Chairpersons and senior directors of SX 200 companies, and she is an editor for the AICD on various modules for the Company Director's Course (2015-2016), namely The Role of the Board and the Practice of Directorship and Achieving Board Effectiveness. She is keen to expand her board career.

    She is a board and Executive member of a number of organisations, and holds a Doctorate in Education, a Master's Degree in Policy and Administration, and degrees in law and social science.

    Apart from her passion for KM, Helen has a keen appreciation of fine food which has provided a focus not only for her business and board practice, but for her love of international travel.


    Bob Armacost is an Engagement Director for Iknow LLC, a leading management and technology consulting firm that helps businesses, governments and nonprofit organizations to harness and unlock the value of their enterprise knowledge.

    Mr. Armacost brings extensive experience in management consulting and knowledge management, with a track record of delivering significant business impact at two leading global professional services organizations. Bob most recently held the position of Principal & Global Head of Knowledge at KPMG, LLP. Bob led the strategy and implementation for KPMG's global knowledge, collaboration and research capabilities, which delivered value for its business and clients by harnessing the knowledge of KPMG's 160,000 people.

    Prior to KPMG, Bob served as the first-ever Director of Knowledge Management for Bain & Company, Inc., where he led the build and oversight of Bain's award-winning knowledge capabilities and tools. Bob began his Bain career as a management consultant, where he led teams serving clients across multiple industries on strategy, performance improvement and M&A issues.

    Bob previously served as an officer in the U.S. Air Force with final rank of Captain, where he managed the development and procurement of major electronic systems for the Air Force. Bob also has previous work experience with Monsanto Company and GE Medical Systems.


    Dave Clarke is co-founder and CEO of the Synaptica® group of companies, providers of enterprise software solutions for knowledge organization and discovery. He served on the authoring committee responsible for the 2005 version of the US national standard for controlled vocabularies, ANSI/NISO Z39.19. Dave leads research and development at Synaptica and is currently developing an extensive range of software solutions for ontology management, image management, Linked Data management, text analytics and semantic annotation and enrichment. He is actively involved in educational outreach programs including LD4PE, the Linked Data for Professional Education initiative of DCMI. Synaptica software solutions have attracted numerous awards including: theKnowledge Management World magazine 100 Companies that Matter in KM Award in 2015, 2014 and 2012; the Knowledge Management World magazineTrend setting Product of the Year Award in 2015, 2012 and 2011; the Corporate America Software & TechnologyBest Taxonomy Management Software Award in 2015; and the Global Knowledge Management Congress Knowledge Management Leadership Award in 2016. Dave is a Fellow of the Royal Society of Arts.


    Zach Wahl is President and CEO of Enterprise Knowledge, a global Knowledge and Information Management consultancy based in the Washington DC area. He has worked with more than 200 public and private organizations to successfully strategize, design and implement information management systems, including knowledge bases, intranets, content management, document management, taxonomy management, and websites (eCommerce and informational).

    Zach has developed his own taxonomy design methodology, has authored a series of courses on knowledge management, and is a frequent speaker and trainer on the subjects of information governance, web strategy, and taxonomy design. His experience includes projects for a broad spectrum of clients, ranging from the U.S. Department of Health and Human Services (HHS), Department of Defense (DoD), and Department of Energy (DOE). He also has extensive experience in the private sector and internationally with institutions including the International Monetary Fund (IMF), Nike, Marriott, Scottish Qualifications Authority, and UK Office of the Deputy Prime Minister.

    Zach has served on the board of the Washington DC Knowledge Management Institute and as the Chairman of the Institute for International Research (IIR) Enterprise Web, Portals, and Collaborative Technologies conference. He also serves as faculty for the Knowledge Management Institute, providing training and consulting on taxonomy design and development.


    Pablo Brenner is CEO and Founder of Collokia, a startup company using Machine Learning technology for Enterprise Collaboration.

    Before launching Collokia Pablo was VP of Innovation atGlobant,where he led a multidisciplinary team that helpedGlobant customers define new innovative products or business models.

    Pablo has more than 25 years experience in the high tech industry. In 1993, while living in Israel, he cofounded Alvarion (then called Breezecom), which became one of the first companies in the world to develop WiFi products. During his tenure as VP R&D he participated in the specification of the WiFi Protocol (IEEE P802.11), and the company grew from a small start up with 2 employees to more than USD 100 million revenue and hundreds of employees, going through a successful IPO in NASDAQ in March 2000.

    Pablo is also Partner at Prosperitas Capital Partners, the first VC fund in Uruguay.

    Pablo graduated (cum laude) in Computer Engineering at the Technion (Haifa, Israel) and currently teaches Innovation at ORT University in Uruguay.

    Pablo has been an active member of the Board for Endeavor Uruguay, being Chairman of the board from 2003 to 2006.


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